Get in touch with our Support Team in two simple steps:
1. The quickest way to get in contact is to click on the speech bubble icon (as shown below) in the bottom right hand corner of the screen.
2. Once clicked our support messenger will pop up. Please enter your email address and send your message to our Support Team. Please include as much information as possible (including a link to the case page if relevant), and note that we can help with questions about your case page, donations and payouts, but we can’t give legal advice.
We will reply by email, so you can close the page after sending.
Our team is here to support you 9am-5pm UK time, Monday to Friday. We always reply as soon as we can. Please note that we do not offer live chat support, so responses may not be immediate.
Email support is also available at [email protected]


