Why does a £0.00 payment appear during pledge completion?
Introduction
When making a pledge through the CrowdJustice platform, you may notice a £0.00 payment appearing during the authentication process. This article explains why this happens and assures you that the pledge payment process is secure and standardized across industries.
What is the £0.00 Payment?
The appearance of a £0.00 payment is part of a process called an Active Card Check. Due to new online banking security measures, payments must now be completed through 3D Secure authentication. An Active Card Check is a verification step used to confirm the validity of your payment card without charging any money. Such checks are common practices across many industries, including services like Uber and crowdfunding platforms.
Why is This Necessary?
Active Card Checks ensure that:
Your payment card is valid and active.
Authentication complies with regulatory online banking and payment guidelines, such as 3D Secure.
Payments are processed securely, reducing the risk of fraudulent transactions.
When you approve the £0.00 payment request during the pledge process, the actual amount you have pledged will only be charged once the funding target is hit, following the standard practices of crowdfunding platforms.
Secure Payment Processing with Stripe
At CrowdJustice, all payments, including Active Card Checks, are processed through Stripe, a best-in-class payment platform regulated by the UK Financial Conduct Authority (FCA). This ensures your pledge and card details are handled securely throughout the transaction.
Summary
In summary:
The £0.00 payment is an Active Card Check required as part of 3D Secure authentication.
Approving this £0.00 charge verifies your card, and ensures secure and compliant payment processing.
Your actual pledge amount will be charged only when the funding target is reached.
CrowdJustice uses FCA-regulated Stripe for secure payment handling.
If you have further questions regarding your pledge or payment processing, feel free to reach out to our support team.
Related Topics: Understanding Stripe Payments, 3D Secure in Online Transactions.