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How can I close my fundraiser to new donations but keep the page live?

Emily avatar
Written by Emily
Updated over a week ago

Can I close my fundraiser to new donations but keep the page live?

You can close your fundraiser to new donations while ensuring the page remains visible for reference or informational purposes. Here’s how you can do this on CrowdJustice:

Steps to Close Your Fundraiser to New Donations

  1. Email Request: Send a request to the CrowdJustice support team from the email address associated with your fundraiser account. This is a necessary verification step to confirm your ownership of the page. Tip: Ensure that your email includes all relevant details about your fundraiser, such as its title or a link to the page, to streamline the process.

  2. Await Confirmation: Once your request is received, the team will process it and make your fundraiser “closed to donations” while keeping the page live. Ensure you monitor your inbox for any follow-ups or confirmation emails from the support team, sometimes our emails go to the junk folder.

Important Notes:

  • Only the email associated with the fundraiser account can be used to submit this request.

  • The visibility of your fundraiser remains unchanged, even after it is closed to new donations.

For additional support or to check the status of your request, contact the CrowdJustice support team directly.

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