Due to recent changes in how online payments are made, you may have noticed more online transactions are requiring authentication with your banking provider. This change has affected online donations as well.

When making a pledge on CrowdJustice, your banking provider may ask you to verify your payment. How you do this will vary depending on your provider, but please be prepared to take one of the following actions:

  • Confirm the pledge via your banking app

  • Input a one-time code after submitting your payment. You may receive this code via email, text message or phone call

If you do not receive a confirmation code, please contact your banking provider directly, they should be able to offer further assistance.

If you need any additional support making your pledge please contact support@crowdjustice.com.

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